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Terms and Conditions

Virginteeshair’s Terms and Conditions

 

 

Delivery :

We ship hair worldwide. We use Royal Mail to ship to UK customers, delivery is within 4-7 working days . You will have to sign for the delivery. We used international tracked services for international countries and delivery is within 10-14 working days.

 

Price

Our price is in Great British Sterling Pounds. At the moment we only accept British Pounds you are free to convert our price to your own currency , as we only accept payment in pounds . When you checkout with paypal , it will change to your own currency.

 

 

Refund policy :

Virgin tees hair is top grade quality and we ensure are customers get good quality hair . Every order is thoroughly inspected before shipping in order to maintain the premium standard requirements if our customers . We will not accept return or exchange if any product where the seal holding the hair together has been untied or cut off due to sanitation requirements.

We only accept return , if the hair is sent back to us within 48 hours after the recorded receipt of the item  has been received and only if we feel that the hair is not up to our high standard of our level .

We must receive the merchandise before any refund can be made.

 

We do not accept return or do exchange of lace closures, lace wigs , frontal wigs frontals, once the order has been placed .

In a case where any of the conditions above are not met, we reserve the right to refuse an exchange.

 

We do not exchange or return on offers, such as sale as this is an promotional offer .

 

Privacy  and data policy 

 

Virgin Tee's hair guarantees to protecting your privacy and  we will ensure we only use Information collected about you in the accordance with the Data  Protection Act 1998. When placing your order you may submit personal data to Virgin Tee's hair , this information  will be kept confidentially and securely and will not be given out to any they'd parties .

 

FAQ

1. How many grams per bundle ? 

100g

 

2. How much hair will I need for a full head weave ?

We recommend at least 3-4 bundles.

 

3. Can I straighten my curly hair ?

Yes ! Of course you can  but if you want to keep having it straight , we suggest you buy straight hair .

 

4. Can the hair be coloured ?

Yes our virgin hair can be coloured to your preference . Take a look at our gallery of different colours clients have coloured their hair .

 

5. How long does the hair last for ?

Like your natural hair , if you look after virgin tees virgin hair and maintain it ,there is no reason why your hair shouldn't be reuse over and over again for 1-2years .

 

6. Do you ship worldwide ?

Yes we do .

 

7. How do I install clip ins?

There are many YouTube videos , where you can see how to install clip-ins , it takes less than 5 minutes. Type in YouTube : how to put in clip-ins

 

8. How to install bundles/weft hair ?

We recommend using a professional hair stylist who will install your weft hair. (check our recommendations page for professional stylists ) .

 

Delivery Full lace wigs and Frontal wigs

 

Full lace wigs and Lace frontals , take 10-14 workings day to customise .  Then delivery is 4-7 working days if you are in UK and 10-14 working days for international delivery .

 

 

Colouring hair

We only pre colour hair that is purchased from us. WE do not colour hair from other companies.

 

 

 

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